Privacy & Data Protection Policy – As Dent Studio
1. Introduction At As Dent Studio we value your trust. We are committed to protecting your privacy and ensuring the security of your personal and medical data. This Privacy Policy has been prepared in compliance with the General Data Protection Regulation (GDPR/RODO) and applicable local laws. By using our website or services, you consent to the collection and use of information in accordance with this policy.
2. Data Controller The entity responsible for processing your personal data is:
Name: As Dent Studio
Address: Rybacka 32A, 59-800 Lubań, Poland
Contact Email: rejestracja@asdentstudio.com
3. Data We Collect As a healthcare provider, we may collect different types of data to provide medical services and manage appointments:
Contact & Identity Data: Name, phone number, email address, and residential address.
Health Data (Special Category): Medical history, X-rays, treatment plans, and clinical notes (collected primarily in the clinic, not directly via the website unless initial forms are submitted).
Technical Data: IP address, browser type, and device information when browsing the site (for security and analytics purposes).
Contact Forms: Information voluntarily submitted via the “Contact Us” or “Book Appointment” forms on the website.
4. Purpose of Data Processing We use your personal data only in the following cases:
Medical Services: To diagnose, treat dental conditions, and manage your medical records.
Appointment Management: To confirm bookings and send appointment reminders.
Legal Compliance: To retain medical records for periods mandated by medical law.
Website Improvement: To analyze how visitors use our site (anonymously).
5. Cookies Our website uses cookies to enhance user experience.
Necessary Cookies: Ensure the website functions correctly and protect forms from spam.
Google Analytics: Used to generate anonymous reports on site usage. We do not store personal data that identifies you via these analytics. You can disable cookies in your browser settings.
6. Data Sharing with Third Parties We never sell your data. We may share the minimum necessary data with:
Technical Service Providers: Such as website hosting and email providers, all bound by Data Processing Agreements (DPA).
Dental Laboratories: For manufacturing dental prosthetics (only name and medical specifications are shared).
Legal Authorities: If required by law.
7. Embedded Content Articles on this site may include embedded content (e.g., Google Maps, YouTube videos). This content behaves exactly as if the visitor has visited the other website directly. These websites may collect data about you and use their own cookies.
8. Data Retention
Medical Records: Retained for the period required by medical law (typically 20 years, in accordance with patient rights laws).
Website Messages: Email inquiries are kept for a reasonable time for customer service purposes, then archived or deleted.
9. Your Rights under GDPR You have the following rights regarding your data:
Right of Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of any inaccurate data.
Right to Erasure (Right to be Forgotten): Request deletion of your personal data (excluding medical records which we are legally obligated to retain).
Right to Restriction: Request to restrict the processing of your data.
To exercise any of these rights, please contact us at: rejestracja@asdentstudio.com.
10. Data Security We use SSL/HTTPS protocol to encrypt the connection between your device and our site, ensuring that information submitted via the site (e.g., appointment details) is protected from unauthorized access.